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The Davis Group, 847.685.9820
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ASSESSMENT PHASE
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EVOLVE STRATEGY FOR IMPROVEMENT
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IMPLEMENT STRATEGY & ACTION PROGRAMS
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EXAMINES:
Factors that retard or stimulate quality & productivity Individuals asked about quality of output job design, workflow, waste, safety, skill development & other factors on resource use Objective is to arouse:
-Interest in improving -Solicit suggestions -Reveal causes that inhibit quality
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• Employee involvement • Training to develop skill • Better methods & equipment • Quality & productivity measures
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TRAINING
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MANAGEMENT PRACTICES
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TEAM DEVELOPMENT
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WORK METHODS
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TECHNOLOGY PROCESS
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• Improve Systems/Practices • Eliminate inequities • Improve Communication
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MONITOR PROGRESS & RESULTS
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Organization & Quality Performance Assessment
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